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WELCOME !

If you have made a bank transfer for a product on any of Tim RifatĀ“s websites you can use this support site to:

Send us documents proving your bank wire payment ( Required First Step ).
Ask delivery related questions.
Ask any questions related to your purchase.

If you do not have an active order this website is not for you, instead please go HERE.

STEP 1

Support account registration

The registration proccess is simple, you just fill in a form. It is important that you take care of your username/email address plus password because we do not send you a registration email. REGISTER HERE

STEP 2

Submit proof of payment

Now that you have registered we need you to login and submit proof of the bank wire transfer you have made.
To login click HERE or use the login link in the top menu.

For more information about this step click HERE.

STEP 3

We confirm your payment and deliver your product

When we have received your documents we will look to confirm your payment with the bank. When this is done we will send you your products. Have you paid for postage separately via paypal? If not you can go back to the specific product page for the information or ask us about it.

Frequently Asked Questions

Will I receive an email with my username and password ?

No, this ticket system do not send out registration emails so you need to remember them or write it down.
If you lose your password there is a password reset function available.

I have forgotten my username so I cannot login, what to do ?

Instead of using your username to login with you can use the email address you registered with.

Can I provide a screenshot from my mobile phone banking app ?

Yes you can but mobile banking apps usually dont show much information since they are simplified. So the best is to submit an image straight from your online banking account or scan in a document you you got from the bank.

What is the maximum file size when uploading files ?

The maximun file size is 3MB for attachments/uploads. You can submit the image as a pdf,png,jpeg or jpg file.