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WELCOME !

If you have made a bank transfer for a product on any of Tim Rifat´s websites you must use this support site to:

1. Send us documents proving your bank wire payment.
2. State the service that you have ordered ( with link !!!).
3. Give us your Full name and delivery address.

Kindly note that delivery can take up to 60 days. 

If you do not have an active order this website is not for you, instead please go HERE.

STEP 1

Support account registration

The registration proccess is simple, you just fill in a form. It is important that you take care of your username/email address plus password because we do not send you a registration email. REGISTER HERE

STEP 2

1. Login and Submit proof of payment

2. State the service you have ordered (with link!)

3. Give us your Full name and Delivery Address.

Kindly note that delivery can take up to 60 days.
For more information about this step click HERE.

STEP 3

We confirm your payment and deliver your product

When we have received your documents we will look to confirm your payment with the bank. When this is done we will send you your products. Have you paid for postage separately via paypal? If not you can go back to the specific product page for the information or ask us about it. 

Kindly note that delivery can take up to 60 days.

Frequently Asked Questions

Will I receive an email with my username and password ?

No, this ticket system do not send out registration emails so you need to remember them or write it down.
If you lose your password there is a password reset function available.

I have forgotten my username so I cannot login, what to do ?

Instead of using your username to login with you can use the email address you registered with.

Can I provide a screenshot from my mobile phone banking app ?

Yes you can but mobile banking apps usually dont show much information since they are simplified. So the best is to submit an image straight from your online banking account or scan in a document you you got from the bank.

What is the maximum file size when uploading files ?

The maximun file size is 3MB for attachments/uploads. You can submit the image as a pdf,png,jpeg or jpg file. If your image file is bigger than 3MB you can use this free service to make it smaller:
https://tinypng.com/